Best self-hosted Ticketing apps

Zammad

★ 5,708

Easy to use but powerful open-source support and ticketing system.

FreeScout

★ 4,362

Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).

Erxes

★ 4,006

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

Frappe Helpdesk

★ 3,198

Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

Libredesk

★ 2,585

Modern omnichannel customer support desk. Live chat, email, and more in a single binary.

Bugsink

★ 1,890

Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

MantisBT

★ 1,782

Bug tracker, fits best for software development.

Request Tracker

★ 1,127

Enterprise-grade issue tracking system.

ITFlow

★ 946

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

Bugzilla

★ 833

General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.

OTOBO

★ 328

Flexible web-based ticketing system used for customer service, help desk, IT service management.

GlitchTip

★ 157

Error tracking app to collect errors reported by your app.

Deskpro

On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.

EKSO

Help desk ticketing and project/issue tracker.

Forgejo

A lightweight software forge focused on scaling, federation, and privacy (fork of Gitea).

Full Help

Simple, easy to use help desk & knowledge base software. Custom branding, custom themes, restful API, communication channels, multi-company support, multi-language support, and much more! At least 1 new release per month.

JIRA

Professional and extensible issue tracker.

Jitbit Helpdesk

Help desk software - simple but powerful.

Roundup Issue Tracker

Simple-to-use and -install issue tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. Designed with flexibility in mind - not just another bug tracker.

SupportPal

Powerful help desk software - easy, fast and intuitive.

Telebugs

Lightweight error tracker without a subscription (alternative to Sentry).